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Details | Feature Phones | Brochures | C-plus

The Details

  • Full integration
    With an ESI C-Plus business communications system, just one compact cabinet does what other systems must combine multiple boxes to do. This makes installation and maintenance much simpler.
     
  • Grows with your business or organization, with up to:
    • Eight lines × 16 digital stations × four fully functional analog ports.
    • Four built-in voice mail ports.
    • Six-hour voice storage.
       
  • Digital Feature Phones
    • Two versions: 24-Key and 12-Key.
    • Fully digital 2B+D.
    • Stylish and compact, to fit any workspace.
    • Convenient four-position tilt mount; also wall-mountable.
    • Simple installation with one-pair, non-polarity-sensitive wiring.
    • “Ruggedized” design resists abuse and spills.
    • Big, easy-to-read display (24-Key Feature Phone available with backlit display). Provides various combinations of the following, depending upon the system configuration, the ESI Feature Phone model and the current operation:
      — Date and time
      — Current line usage
      — Phone number dialed
      — Name of caller
      — Elapsed time on current call
      — Remaining time on currently playing message or recorded call
    • Dedicated feature keys; Esi-Dex™ (indexed speed-dialing) keys; and up/down keys for independent digital control of speaker and handset volume.
    • Programmable feature keys provide one-touch access to stations, lines, speed-dialing and other features.
    • Tri-color LEDs make keys’ use even easier.
    • Works with not only ESI C-Plus but also ESI Communications Servers — simplifying migration when your business needs a bigger system.
    • High-quality speakerphone (24-Key Feature Phone) gives you hands-free ease for both talking and listening when it’s necessary. ESI audio is unusually sensitive for any speakerphone, much less for a phone in this price class.
       
  • ESI Digital Cordless Handsets provide most features of 24-Key Feature Phones, but in a portable form for those who are always on-the-go in the workplace
    — Two models, compact and heavy-duty
    — Unique Quick Switch feature simplifies using both desktop phone and Cordless Handset
     
  • Up to four fully functional analog ports
    Support for voice mail, hold/retrieve, transfer, page, call waiting, off-premises message delivery and more.
     
  • Fully featured voice mail with auto attendant
    • Six hours of message storage
    • Four channels (ports) dedicated to voice mail
    • Automated attendant with up to 18 branches
      Available for as much as or as little use as your business may require. Performs virtually limitless call routing, including directories, automatic day/night operation, transfer-off-premises, pager notification, etc.
    • Auto attendant trunk-to-trunk transfer
      Makes it possible for your Installer to set up transferring calls off-premises without the need for Centrex.
    • Live call screening
      Works like a home answering machine; lets you listen to an incoming message while the ESI C-Plus is recording it. If you want to answer, just lift the handset. Otherwise, the ESI C-Plus will record the message to your voice mailbox for later retrieval.
    • Off-premises message delivery to a cell phone or home phone
      Combined with pager notification, this provides impressive notification capability.
    • Live call recording
      One-touch ease in recording any conversation, even a conference call. The resulting recording is available for copying to others via voice mail; great for keeping your colleagues “in the loop.”
    • Message Recycle Bin lets you “un-delete” 10 most recently deleted messages)
    • Quick Groups
      Have a thought to share with others? Press the VOICE MAIL key and the appropriate station keys (soft feature keys programmed for specific extensions) and instantly leave a voice message for all.
    • Quick Move™ allows you to press a programmable feature key during live recording to move the message automatically to that user’s mailbox. Ideal for supervisor/secretary work.
    • Virtual Mailbox Key™ is a programmable function key “tied” to any mailbox; allows easy monitoring of a second mailbox.
    • Multiple personal greetings
    • Quick Groups™ feature simplifies leaving a voice mail message for numerous stations: just press the VOICE MAIL key and then the appropriate station keys.
    • Records voice messages with 64 Kbit-per-second sampling to provide the highest quality sound a telephone line can carry.
    • Four music-on-hold (MOH) recordings — Use the supplied music tracks, or your own.
       
  • Enhanced Caller ID
    IVX delivers maximum call-handling simplicity with no add-on hardware. Every ESI phone has a built-in display, giving your office maximum use of this capability. ESI’s special enhancements let you not only return a call with just a keystroke but also, using Esi-Dex, quickly add the caller to your speed-dial list.
     
  • Background announce
    Privately hear intercom messages while talking to outside calls.
     
  • Two conference bridges
    Accessible from either digital or analog ports; each able to handle either three or four people.
     
  • Off-premises “reach-me”
    Allows a caller forwarded to your voice mailbox to reach you at an external number (e.g., your home phone or mobile phone).
     
  • Dedicated HOLD key
    Supports both system-wide and exclusive (station-specific) hold. Permits virtually unlimited hold “orbits.” (Also supports hold/retrieve with analog phones.) Holds calls for easy pickup at any station without elaborate codes to remember. For exclusive hold, just hold down the key for a second.
     
  • Enhanced headset operation
    Allows normal station operation even when using a handset.
     
  • Esi-Dex built-in directory
    • Works with Caller ID to keep an alphabetical speed-dial list; accessible with just a keystroke and shown on the display.
    • Three separate speed-dialing lists: personal, station and system.
    • Users can make entries directly from the Digital Feature Phone keypad.
       
  • Caller ID Key™
    Shows Caller ID data for an extension’s last 25 callers. The user can return each call by pressing one key.
     
  • Call waiting
    Works as this feature does at home. Toggle between callers, or allow the second caller to go to your voice mailbox. The display keeps you informed.
     
  • Verbal Help Key™, Verbal User Guide™ and Web-based help
    Combine to provide instant, context-sensitive help with programming and just plain using your ESI C-Plus system.
     
  • Virtual Answer Key™
    For use when one is already on another call but wants to give special attention to a second call that’s in call waiting. Set as many as two programmable feature keys to be Virtual Answer Keys. Each plays a recorded greeting telling the caller the user knows he/she is calling and, depending on programming and how the prompt is recorded, can also give the caller an easy way to dial out to another extension where he/she can gain immediate assistance.
     
  • One-touch access to a number of features
    Why enter arcane codes when you can just press VOICE MAIL to get into voice mail? Or CONF to do a conference call? Or TRANSFER to transfer a call? The ESI way is the easy way.
     
  • Dedicated overhead paging interface
     
  • Call statistics
    • Detailed reports at the touch of a key.
    • SMDR data.

 

 

  
  For information on other ESI products, visit the main ESI Web site. Some features not accessible from 12-Key Feature Phone or ESI Cordless Handset. Product specifications and details subject to change without notice. Copyright © 2008 ESI (Estech Systems, Inc.). ESI phone systems are protected by various U.S. Patents, granted and pending.