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Voice Mail Operations View PDF

-Retrieving voice mail messages using another user's ESI Feature Phone

1. Press VOICE MAIL and then *.

2. Dial your extension number.

3. Follow the procedures described in "Retrieving voice mail messages from your ESI Feature Phone"

Key's functions during voice mail message retrieval from an ESI Feature Phone.

Key

Function name

Description

1

Pause

Pauses for one minute or until you press 1 again.

2

Time and date/ number toggle

Toggles the bottom line of the display between the message’s time/date and the caller’s number.

3

Reply

Replies to the originator of a message (possible only if message came from another user in the system). Record your reply at the tone and then press 1 to stop, after which the system returns you to your mailbox and the message to which you were replying.

4

Back up (rewind)

v      If pressed during message playback, rewinds 4 seconds for each key-press.

v      If pressed after the playback has finished, returns to beginning of message.

5

Fast forward

Advances playback 4 seconds for each key-press. (Not available from an analog phone or off-premises location.)

6

Move

Moves a copy of the message to another user’s mailbox. You may move the copy with or without an introduction. After  the move, the system returns you to your mailbox and the original message.

7

Delete

Deletes the message from the mailbox (see “message Recycle Bin,” page D.9).

9

Save

Saves the message (it will play as an old message the next time you retrieve messages).

9  9

Save as new

Skip over a new message and leaves it as a new message (i.e., it will be played as a new message the next time you pick up messages). You must press the 9 key twice within 2 seconds.

REDIAL

Auto-callback

Exits your mailbox without erasing the message, and then automatically dials the number. (Not available from an analog phone or off-premises location.) A local call may not be dialed correctly depending on the limitations of the local dialing plan. You may need to dial some of these calls manually.

ESI-DEX

Store

If Caller ID is present, saves to your Personal Dex for later use. (Not available form an analog phone or off-premises location.)

#

Leave a message

Lets you record a message in another mailbox. At the prompt, enter the desired mailbox number.

*

Check other box

Check messages in another mailbox (may require a password, depending on mailbox’s setting; see “Password,” page C.5).