Unified Communications & Collaboration Solution CloudUCM

CloudUCM is a cloud PBX solution that provides a scalable and secure business communication and collaboration platform with powerful features and integrations that enable teams to be more productive than ever before. This cloud PBX unifies all business communication onto one centralized solu tion that provides voice and video calling, meetings, chat, data, analytics, mobility, surveillance, facility access, intercoms and more. CloudUCM supports all SIP endpoints and the Wave app for desktop, mobile, and web, allowing teams t o communicate and collaborate from anywhere on nearly any device. This scalable solution can be easily expande d at any time without the need for extra equipment, provides enterprise-level security and reliability, and support s powerful third-party integrations and expansions. By providing a state-of-the-art suite of communication and coll aboration features, bank-grade security, advanced customization, and a variety of plan options, CloudUCM is the i deal PBX solution for small-to-medium sized businesses, retail, hospitality, and residential deployments.

Comprehensive unified communication and collaboration features

Supports up to 200 users and up to 64 concurrent calls

Built-in audio, video, and web meeting platform; supports desktop, mobile devices, and SIP endpoints

Wave app for mobile, desktop, and web allows communication from anywhere on any device

Compatible with GDMS for cloud setup, provisioning, management, & monitoring

Built-in Free SBC services protect CloudUCM systems from external attacks

Instant messaging/chat, screen sharing, whiteboard, file sharing, recording, meeting assistant, & more

Supports Customer Service platforms WhatsApp, Telegram, & more; built-in live chat for desktop & mobile

Advanced security and encryption technologies, AWS provides 99.99% service guarantee

Full-Band Opus voice codec, H.264, H.263, H.263+, VP8 video codecs, jitter resilience up to 50% packet loss

API and SDK available for third-party integrations and creation of custom functionality

Integrate with CRM, PMS, ERP, Microsoft Teams, Office 365, Google Drive and many other solutions

 

CloudUCM Plans

Contact Your Grandstream Distributor, Installer, or Sales Person for Pricing

Scalable Business Communications

Easily scale your business with CloudUCM by expanding at any time without the need for extra equipment. CloudUCM eliminates the need for PBX hardware and telephone lines while greatly reducing deployment and maintenance costs.

Enterprise-level Security & Reliability

CloudUCM provides state-of-the-art security and reliability to keep your data safe. Features include TLS/SRTP/DTLS-SRTP encryption, 99.99% reliability thanks to AWS, immunity from environmental outages, high-availability support, a built-in SBC, and more.

Work from Anywhere

Empower your workforce to communicate and collaborate from anywhere with CloudUCM. With just an internet connection, teams can easily collaborate from any location using our cutting-edge IP phones and the Wave app for desktop, mobile, and web.

Powerful Integrations and Expansions

Seamlessly Integrate CloudUCM with CRM platforms, Property Management Systems (PMS), ERP systems, customer service platforms, and similar systems to create seamless business continuity. The available API and SDK also allows for custom functionality and integrations.

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