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  • Serving Tucson, Phoenix, Casa Grande, Sierra Vista, Nogales
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MAX UC

Harness the power of teamwork anytime, anywhere

UNIFIED COMMUNICATIONS AS A SERVICE

As business communication continues to change, it's no longer enough to just have a desk phone. Businesses need to communicate over multiple channels - voice, video, email and chat/SMS messaging. They need them to be seamless and accessible anytime from any device, whether that's a computer, tablet or mobile smartphone. That may seem like a big ask, but it's easy with our cloud-based Unified Communications as a Service (UCaaS) solution. And the best part, we take care of the details for you.

COLLABORATION ON-DEMAND

  • No upfront costs for hardware and software
  • No extra cost for upgrades or enhancements
  • Scales with your company as it grows
  • Predictable subscription-based pricing

EMPOWER YOUR ALWAYS-ON WORKFORCE

  • Unify Your Communications
    Integrate voice, video, presence, instant messaging and SMS into a single platform with MaX UC for desktop or mobile devices
  • Enable Employees Wherever They Are
    Supporting a distributed workforce is easy with our cloud-based platform, Employees can connect wherever they are with any Internet-enabled device,
  • Bring Your Own Devices
    With our cloud-based solution, your employees can use their own computers, smartphones, tablets or other mobile devices with internet access,
  • Get Uninterrupted Access
    Access all the capabilities of our UCaaS platform anywhere, anytime, In the event of a power outage or natural disaster, calls can be forwarded to any phone,
  • Extend the Office Phone
    Twin your office phone features like dialing plans outgoing caller ID and features hunt groups on smartphones, tablets, laptops or other mobile devices,
  • Manage Your UC Experience
    Easily manage business telephony features, call routing, contacts, messages, user profiles and more with our intuitive UC interface.

ANYWHERE, ANYTIME, ANY DEVICE

Access powerful communications features whether you're working from the office, home or on the road. MaX UC is a user-downloadable application that extends IJC capabilities to computers, tablets or smartphones. It's the ideal solution if you have remote and mobile workers - especially those that bring their own devices.

MaX UC SUPPORTS:

  • Calling features. dial plans and outgoing caller
  • ID available on Offce phones
  • Single Pane-of-Glass
  • Access to the corvx)rate contacts directory
  • Instant Messaging (1M), presence and
  • Business SMS
  • Click to call, chat, conference, MaX Meting
  • High-quality voice with point-to-point video for video-enabled devices
  • Easy access to User contacts. call logs and chat history
  • Windows, MacOS, iOS and Android systems
Outboundcalling through Microsoft Teams using the MCT Connector for TEams app with access to Call Manager, Contacts and direct dialing through native MS Teams chat

INSTANTLY IMPROVE PRODUCTIVITY WITH THESE UC FEATURES:

Control Incoming Calls & In-Call Transfers
Set home or office call presence and preferences from wherever you are to guarantee important calls reach you and others go to voicemail. Also allows users to transfer active calls between mobile and desktop devices without interrupting the call.

Location Intelligent Emergency Calling
Max UC Desktop lets you make calls from anywhere on the most convenient device. If Max UC Desktop cannot automatically determine your location, the app notifies you to update your location information registered.

Centralize Contacts
Max UC integrates contacts from various sources like Outlook or .csv files, so users can find them all in one place.

Business SMS
Easily send and receive 1:1 text messages between business Direct Inward Dial (DID) phone numbers and SMS-enabled devices.

Unify Messaging
Get a single interface for wireline and wireless messages, with alert to new messages on any line.

Synchronized Instant Messaging
1 and group instant messages (and SMS if enabled) are synced between desktop and mobile clients.

Visual Voice Mail
With an optional speech-to-text transcription service, users can not only listen to voice mail, they can read it, too.

Access Web & Video Conferencing
Access optional Max Meeting for video and web collaboration either scheduled or uplifted from an Max UC call or 1M in progress.

Max Meeting and Max IJC are powered by Metaswitch.