Business Messaging
Harness the Power of Business SMS/MMS
Why Should Your Business Text
In a digital-first business world, breaking through the daily flood of email, social media and cold calls to get your customers' attention is a gamble. Change the odds with business messaging.
292
Million people in North America use text messages.
88%
Say text is the No. 1 application they use on their phones.
99%
is the average open rate for text messages.
85%
of customers prefer text messages to phone calls or emails.
44%
of people reply to text message blasts.
Texting Built for Businesses
MyCloud Messenger enables your business to connect with customers via SMS and MMS messaging using your business' main phone number, toll-free number or even employees' numbers.
Our cloud-based solution is ideal for:
- Notifications
- Sales & Marketing Promotions
- Live Interactions
- Appointment Reminders
- Delivery Scheduling & Tracking
- Customer Surveys
- Customer Support & Trouble Tickets
- One-to-One Customer Interactions
- Add Messaging to Any Existing Solution, including Microsoft Teams
Go Beyond Broadcast MEssages
MyCloud Messenger enables your business with a complete suite of fully customizable and programmable SMS and MMS features for messaging, marketing, sales, service delivery and customer support.
TEXTCAST
Broadcast news to communities, customers or employees about sales, events and more.
TIMETEXT
Schedule texts to be sent at a specific date and time for sales follow up, special offers, or additional customer information.
SURVEY
Get feedback from your customers about service quality, new products, purchasing plans and more with quick text polls.
SERIES
Keep leads engaged, customers loyal and employees informed with text campaigns over days, weeks or months.
TAGS
Tag customers to events, interactions and campaigns for targeted and personalized texts.
KEYWORDS
Automate responses to customer inquiries using pre-set replies to common questions based on keywords.
PATHWAYS
Assist customers by routing them to live customer service agents or sales reps through interactive text responses.
APP INTEGRATION
Text-enable any application or website with available APIs through custom integrations.
Build Your Business with Messaging
Leverage MyCloud Messenger for these business-building applications and more.
TARGET YOUR MESSAGES
Use Textcast and Togs to give your customer the information they're looking for When they're looking for it.
AUTOMATE OUTREACH
Create nurture campaigns by sending texts at preset intervals for sustained outreach.
ENGAGE CUSTOMERS
Communicate directly With your customers using two-way text Live Agent interactions.
ENABLE WORKFLOWS
Streamline contact management, automate communication and integrate with CRM tools using our API.
CENTRALIZE MANAGEMENT
Send texts, set up campaigns and manage your text conversations from our intuitive admin portal.
MESSAGE ENABLE YOUR WEBSITE
In a digital-first world, not having a textable number on your website is equivalent to not providing an email address.
Messaging Works for Businesses of All Sizes & Industries
MyCloud Messenger has use cases across a range of organizations like these:
- ✓ Retail Stores
- ✓ Travel Agencies
- ✓ Restaurants & Eateries
- ✓ Professional Services
- ✓ Media Companies
- ✓ Senior Care
- ✓ Construction
- ✓ Home-based Businesses
- ✓ Financial Services
- ✓ Medical & Healthcare
- ✓ Political Organizations
- ✓ Home Services & Deliveries
- ✓ Municipalities & Communities
- ✓ Door-to-Door Sales
- ✓ Nonprofit Organizations
- ✓ Religious Organizations
- ✓ Real Estate & Property Management
- ✓ Human Resources