All businesses must comply with two laws governing Enhanced 911 - Kari's Law and Ray Baum's Act.
Our cloud communications platform can help your organization comply with the rules governing Enhanced 911.
KARI'S LAW REQUIREMENTS
Kari's Law requires organizations with multi-line telephone systems (MLTS) to send notifications to on-site personnel that alerts them to the emergency when 911 is dialed from their premises.
It also requires that organizations must remove any requirement that a caller dial 9, or any other number, to reach an outside line to make a 911 call.
Our Solution
Our cloud communications platform does not require a prefix to access an outside line. In addition, it automatically alerts on-site personnel when anyone in the building dials 911 as follows
RAY BAUM'S ACT REQUIREMENTS
Ray Baum's Act requires organizations to provide a dispatchable location, including street address, floor, room and/or suite number (if applicable) to public safety personnel with 911 calls.
Our Solution
We offer Enhanced 911 with a specified location listing per phone. The location can include:
All businesses must comply with Ray Baum's Act. All businesses with MLTS must comply with Kari's Law. Examples include companies across verticals, such as:
The two new laws - Kari's Law and Ray Baum's Act – were passed separately but they work in tandem to provide more specific directives for processing 911 calls.
WHAT IS KARI'S LAW?
Kari's Law was passed into law on February 16, 2018, and applies to multi-line telephone systems (MLTS) "manufactured, imported, offered for first sale or lease, first sold or leased, or installed" after the compliance date of February 16, 2020. The law:
WHAT IS RAY BAUM'S ACT?
Kari's Law was passed into law on February 16, 2018, and applies to multi-line telephone systems (MLTS) "manufactured, imported, offered for first sale or lease, first sold or leased, or installed" after the compliance date of February 16, 2020. The law:
A dispatchable address is now defined as "the street address of the calling party, and additional information such as room number, or similar information necessary to adequately identify the location of the calling party."
Note: These are federal laws; states may have their additional laws with their own requirements.
Here's a list of tips to help you deliver compliant E911 service to keep your employees, vendors and customers safe.