Provide Seamless Customer Service

LiveChat and WebRTC support provides a complete customer service platform that can be easily integrated into any webpage and accessed on any device.

Call or Chat with One Click

Integrate a weblink with your mobile app, website, or any WebRTC supported browser to allow customers to easily get support with one click on any device. Chat, audio calls, and video calls are supported.

Online Customer Service Chat

Utilize LiveChat to build an online customer service chat solution that is easy to implement and cost-effective.

• Send and receive message with text, pictures, and file attachments
• Integrate with WhatsApp and Telegram
• Personalize customer service details and automatic replies
• Integrate with popular CRM platforms
• Easily convert chat to voice and video calls

WebRTC Provides Easy Access to Customer Service

By supporting WebRTC, Wave allows businesses to easily add a link to their customer service chat platform on any compatible browsers or apps.

• Click-to-Call buttons can be added using a weblink or Javascript
• WebRTC is compatible with most modern web browsers and apps
• WebRTC calls support all advanced features including dynamic call queue, call reports, switchboards, CRM integration, etc.

Integrate a CRM to Create a Full-Service Customer Service Solution

Wave is compatible with a wide variety of popular CRM platforms, allowing organizations to provide personalized customer service at all time.

• Use Wave to send and answer all chats and messages
• CRM integration displays customer information in real-time
• Quickly add new and potential customers in a few clicks
• Share CRM records and data with other team members to solve problems quickly and easily