Unified Communications & Collaboration

Remote Work at any time any where with UCM RemoteConnect Services, Audio/Video Meeting, Two party call one click to N way conference, Meeting Assist and Calendar, Schedule Meeting, Schedule Circular meeting, Instant Meeting and public meeting room, Meeting report after meeting., Custom personal work status and account status, Voice mail and voice messages, Presentation, Share Video/Photos/Files, Rich features of Instant Messaging, Wave Android/iOS Client, Wave MAC/Windows Client, Wave Web(Chrome/Firefox/Edge/Safari) Client, Enterprise Contacts (Multi level permission management), Custom personal avatars

Audio/Video Meetings

Support Wave / SIP Endpoint / SIP Trunk / IPC Endpoint Join meeting , Virtual background, Share Screen and Application, Share PDF files and Multiplayer annotation, Share whiteboard and Multiplayer annotation, Quick invite users/extensions, Chats module has the same function as Instant Messaging, Synchronize chat records with group chat outside the meeting, Meeting member Avatar, Sound detection, Meeting audio/video record

Core PBX Features and Business

Synchronization of call records between terminals, One click to Call Flip between difference endpoint, Callback, Call Forwarding, Call Parking, Call Pickup, Call Routing, Call Waiting, Caller ID, Dial by Name Directory, DID (Direct Inward Dialing), DND (Do Not Disturb), Follow Me, Time Conditions, Attended Transfer, Blind Transfer, BLF Support, Emergency Calls, Speed Dial, SCA, Ring Groups, Pickup Groups, DISA, Event List, Fax/T.38, Announcement, Auto Call recording , Music On Hold, Custom IVR , Voice mail, IAX, Operator Panel (Switchboard), QueueMetrics, Call Queue, VoIP Trunks, Analog Trunks, WebRTC Trunks, Standard IPC and GDS integration

Administration

CDR (Call Detail Records), Event Alert and SMS Notification, Event Logs, Exporting/Importing Extension, Feature Code, API, LDAP, Feedback System, PBX Monitor, Resource Monitor, System Prompt, User Permission, Web-based Control Panel, SNMP, Firewall, Fail2ban, IP Blocklist, Network and Signaling Troubleshooting, User Portal, Gateway Provisioning, Phone Provisioning, Zero Config, Remote Management with UCMRC Services, Trunk Cluster, Voiceprompt Customization, MFA login, Multi-location login restrictions, High Availability (Hot Standby), TR069, OpenVPN, DDNS, Extends Cloud Storages, Backup, Custom FQDN, enterprise name and logo

Rich API and Integration

Wave Plugin SDK for 3rd Application Integrate, Support Phone Call control with Team certified headset (coming soon, about middle of May), Application Store to expand business, More and more applications will be released , More than 5 CRM Plugins: Zoho, Saleforce, Vitiger, SugarCRM, ACT!CRM, Rich HTTPS API to manage UCM System, AMI API to manage UCM System, IP Camera integration with SIP or RTSP, PMS (Property Management System) Integration for Hotel System, GDS integration, GXW gateway integration, HT integration, WebRTC Trunk, Microsoft Teams Integration (Using TeamMate), One Click to Dial (Chrome Extension), CTI mode to control GXP/GRP/GXV Phone