Integrate with Popular CRM Platforms

Wave can be integrated with a variety of CRM platforms to ensure staff always has the information they need to provide great customer service.

• Wave displays CRM data when calls are received
• Synchronize call records from Wave with a CRM
• Easily add new and potential customers to the CRM
• Easy to setup using Wave app add-ons
• Supported CRM platforms include ACT! CRM, Bitrix24, Freshdesk, HubSpot, SalesForce, Sugar, Vtiger, Zendesk, Zoho, Dynamics 365, and more

Compatible with WhatsApp

Wave can be integrated with WhatsApp to allow organizations to utilize a WhatsApp customer chat platform. By also providing access other tools including CRM, Wave provides a centralized interface to solve all customer problems.

• Reply to WhatsApp messages through Wave
• Forward messages to other team members
• Access and review contact data from the CRM in the same interface

Wave for Microsoft Teams

Wave provides powerful and cost-effective access to Microsoft Teams through a free add-on available within the app. This allows Wave users to access this popular solution through the same interface as other business tools.

• Allows Teams users to make outbound calls and contact other Teams users
• No time limits on calls or meetings
• Supports the free Teams plan
• Manage IOT devices, including cameras and door systems

Access and Share Files

Integrate Wave with popular file sharing platforms, including Google Drive, and allow users to share, view, edit, and markup documents.

Build a Cloud Meeting System Worthy of an Enterprise

Wave can be integrated with Grandstream’s IPVideoTalk meeting platform, which provides a state-of-the-art meeting and conferencing solution for up to 3000 users.

• Full HD audio and video meetings
• Hold meetings, conferences, webinars, and more
• Supports up to 3000 attendees

Build an All-in-One Business Solution to Maximize Productivity

Thanks to its compatibility with a wide variety of business solutions, including CRMs, customer service platforms, Microsoft Teams, WhatsApp, file sharing, and more, Wave allows organizations to access all their critical tools in one location.